Installing Intercom Integration
Go to the Settings > Integrations and click INSTALL to install Intercom Integration.
Then, you will need to sign in to your Intercom account to complete the integration.
Once the Intercome integration is installed, we will immediately start importing your Intercom users and events. You will see your customers within your Funnelfly account in less than a minute.
Intercom Integration Overview
Once you installed the Intercom Integration, we will keep your customers and data events updated. The integration does three main things:
- Synchronize the major information within Intercom (user's email, name and company) with your existing Funnelfly users based on email or id
- Create events within Funnelfly based on the data events from Intercom
- Create new leads within your Funnelfly account based on leads within Intercom
Tables below show full list of the attributes we import from Intercom.
|Field Name||Field Properties|
|firstName||We use first part of the user name as a firstName|
|lastName||We use second part of the user name as a lastName|
|source||Always equal to Intercom|
|vendorCreatedOn||signed_up_at field of user object|
|customFields||custom_attributes field of user object|
|customFields.city||location_data.cityName field of user object|
|customFields.region||location_data.region_name field of user object|
|customFields.country||location_data.country_name field of user object|